TY  - BOOK
AU  - Ford,Robert C.; Sturman,Michael C.
TI  - Managing hospitality organizations: achieving excellent in the guest experience:- 2nd edition
SN  - 9781544321509
PY  - 2020///
PB  - SAGE Publication
KW  - Hospitality industry. Hotels, clubs,  restaurants, etc. Food service
KW  - Hospitality industry -- Management; Hospitality industry -- Customer services; Hospitality industry -- Personnel management
ER  -