TY - BOOK AU - Busulwa,Richard; Evans,Nina; Oh,Aaron; & Kang,Moon TI - Hospitality management and digital transformation: balancing efficiency, agility and guest experience in the era of disruption SN - 9780367343521 PY - 2021/// PB - Routledge KW - Hospitality industry. Hotels, clubs, restaurants, etc. Food service KW - Hospitality industry -- Management; Hospitality industry -- Information technology; Electronic commerce ER -